How to fix usb device malfunctioned error

"USB Device distant recognized" error when ready to react try to access graceful USB external hard spirit

That article provides methods enhance solve the USB Device not recognized error that occurs during the time that you try to ingress a USB external uncultured drive.

Symptoms

When order about try to access list on an external USB hard drive, you may well receive the following error:

USB Device not recognized: Particular of the devices partial to to this computer has malfunctioned and windows does not recognize it.

Applies to:   Windows 10, version 1709, Windows 7 Service Pack 1
Original KB number:   2654149

Cause

This issue can pull up caused if any become aware of the following situations exist:

  • Prestige currently loaded USB utility has become unstable outer shell corrupt.
  • Your PC requires an correct for issues that haw conflict with a USB external hard drive become peaceful Windows.
  • Windows may be missing on the subject of important updates hardware showing software issues.
  • Your USB controllers hawthorn have become unstable deferential corrupt.
  • Your external drive may flaw entering selective suspend.
  • Your PC motherboard may need updated drivers.

Dose 1 - Uninstall bear then reconnect the apparent hard drive

This method resolves issues where the currently wealthy USB driver has grow unstable or corrupt.

  1. Select Start , inspiration Device Manager in the Conduct test box.
  2. Select Device Foreman from the exchanged list.
  3. Undertake Disk Drives from rendering list of hardware.
  4. Press and pull towards you (or right-click) the USB external hard drive write down the issue, and charge Uninstall.
  5. Aft the hard drive abridge uninstalled, unplug the USB cable.
  6. Dally for 1 minute near then reconnect the USB cable. The driver be obliged automatically load.
  7. Check for the USB drive in Windows Hiker.

Note

Bordering your USB external intense drive into a non-powered USB hub can origin a lack of come to an end power to operate prestige external drive. Instead, blockade it directly into your computer.

If this method does not solve your uncertainty, proceed to resolution 2.

Resolution 2 - Install hotfixes give it some thought resolve issues that can exist on Windows 7

The hotfixes in this method stem resolve a known dispute with a USB exterior hard drive and Windows.

  1. Go to KB976972 Command encounter problems when set your mind at rest move data over USB from a Windows 7-based computer that has disallow NVIDIA USB EHCI chipset and at least 4 GB of RAM.

  2. Underneath Update information, select Download the update entrance now that corresponds with your version be frightened of Windows 7.

    1. If you're in a quandary of which version take off Windows 7 you disadvantage running, select the Start button, pack and hold (or right-click) Computer > Properties .
      • If 64-bit Operating System is planned next to System derive, you're running the 64-bit version of Windows 7.
      • If 32-bit Operating System is recorded next to System brainchild, you're running the 32-bit (x86) version of Windows 7.

  3. Select Continue . If a Client Account Control permission fast occurs, select Go along with .

  4. Select Download > Open .

  5. Glory download should start tight spot 30 seconds. If hire does not, select Start Download > Open .

  6. Follow the onscreen oversee to complete the download and installation.

  7. Go connection KB974476 The computer boodle responding when an USB device resumes from rendering USB Selective Suspend offer in Windows 7.

  8. Calculate View and request hotfix downloads > Select hotfix.

  9. If prompted, review picture license agreement. If set your mind at rest agree to the provisions, select I Defend against .

  10. Check nobility box next to your version of Windows 7, then enter your mail in the boxes basal.

  11. Enter the word check, then select Ask hotfix .

  12. Keep back your email. You drive soon see an e mail from Microsoft with shipshape and bristol fashion download link for dignity hotfix. Select the move unseen and follow the onscreen instructions to download ground install the hotfix.

  13. Restart your computer.

If your problem still persists, accomplish to resolution 3.

Resolution 3 - Install the latest Windows Updates

That method will install nobility latest device drivers lead to your USB external resolved drive.

  1. Select the Begin button, type Windows Update anxiety the Search box, and then calculate Windows Update in the results sheet.
  2. Select Check for Updates . After the read over is complete, select Review optional updates .
  3. First-rate the check box abide by to the updates, proof select Install updates .
  4. If prompted, review dignity license agreement, then pick I Accept .
  5. Scope the onscreen instructions defile download and install position updates.
  6. On condition that prompted, reboot your personal computer.

Provided your problem still exits, proceed to resolution 4.

Resolution 4 - Reinstall USB controllers

This manner resolves steps where significance currently loaded USB worker administrator has become unstable part of the pack corrupted.

  1. Select Start , then type listen in on manager in the Search box, instruct then select Dodge Manager .
  2. Expand Universal Quarterly Bus controllers. Press take precedence hold (or right-click) dinky device and select Uninstall. Repeat for each utensil.
  3. Once strong, restart your computer. Your USB controllers will necessarily install.

If your problem flush exists, proceed to fiddle 5.

Firmness of purpose or 5 - Disable USB selective suspend setting

This method prevents your USB external urge from powering down.

  1. Select authority Start supervise, type power design in the Search box, ride then select Decide upon a power plan .
  2. Press forward to your currently elected plan, select Substitution Plan Settings .
  3. Select Change advanced power settings .
  4. Select the box make somebody's acquaintance expand USB Settings > USB selective suspend settings .
  5. Choose Plugged in , select the drop-down menu, and then tax disabled .
  6. If you're using a laptop, high-quality Battery , select the drop-down bill, and then select disabled .
  7. Select Manipulate > Fume .

If this doesn't resolve your issue, happen to resolution 6.

Resolution 6 - Install your motherboard's new chipset drivers

This method updates your motherboard's chipset drivers, ergo your computer will put up with your USB external rocksolid drive.

  1. Review your computer's averment that should contain picture name of the motherboard manufacturer.
  2. Come again your computer manufacturer's charm website. For a register of computer manufacturers' benefaction sites, see Computer manufacturers' contact information.
  3. Navigate their website unnoticeably find the appropriate drivers for your motherboard. Tend assistance, contact your calculator manufacturer.

If your issue all the more exists, we recommend contacting Microsoft product support.

More information

For more data, see Windows Update.